At Sober Success, we are dedicated to supporting our recovery community and remaining of service by offering high-quality products that empower and inspire. Our mission is to uplift and inspire those on the recovery journey, providing thoughtful products that align with strength, growth, and intentional living.
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Answer: We want you to be completely satisfied with your purchase. If for any reason you're not, we offer a hassle-free return policy. You can return most items within 14 days of delivery for a refund or exchange. Please ensure the items are unused and in their original condition. To start a return, simply contact our customer service team, and we'll guide you through the process. Please be advised we charge return shipping and a restocking fee.
Answer: Once your order has been processed and shipped (usually within 3 business days), you’ll receive an email with a tracking number and a link to track your package. If you don’t receive an email or have any questions about your shipment, feel free to contact us, and we’ll be happy to assist.
Answer: At Sober Success, we are committed to sustainability. Many of our products, including our clothing and accessories, are crafted from eco-friendly materials such as recycled polyester, organic cotton, and sustainable fabrics. We aim to provide products that are as kind to the planet as they are to your journey.
Answer: We’re here to help! If you have any questions about your order or need assistance with a special request, our customer service team is available to support you. You can reach us via email at Sober Success Customer Support or by filling out the contact form on our website. We’ll do our best to assist you promptly and ensure your experience is seamless.
Answer: To stay in the loop on new product launches, promotions, and special offers, be sure to sign up for our newsletter at the bottom of our homepage. You can also follow us on social media for the latest updates and inspiration. We love connecting with our community and sharing the journey together!
